- Fine tune your opportunity. At first, I viewed by opportunity for a mobile salon to be only for women, but after the interviews, I think that it would also be great for me. A lot of mean love to get pedicures, they needs haircuts too, etc. So I need to widen my horizons.
- Fine tune the "who." I just chose random people that were walking by to interview, but I realized I now needed to fine tune that. I interviewed one person from every target group- men and women of all different ages.
- Tweaking your interview questions. Before, I just let the interviewees say whatever they wanted, without actually asking any main questions. This time, I had specific questions for what they would like the see and if they would like some ideas I have. And this way a got a lot more of open ended answers because I was asking more questions.
- Go talk to customers!
- Tell us what you learned about the opportunity. After interviewing everyone, I think that the idea is stronger than I thought before. I got nothing but positive feedback from everyone. The idea of the salon coming to you is better than ever.
- Tell us what you learned about interviewing customers. My three tips would be: be personal with the customers instead of being really formal and you will get better answers; have a long list of questions ready to ask so you're ready to get a full interview; and make sure you're interviewing your target audience for your opportunity.
Sunday, February 7, 2016
Interviewing Customers No 2
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Week 5
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Nice post. A video would have been great though! I feel you attacked this assignment as best as you could. It is extremely difficult to interview a person on camera, especially a stranger! Don't be afraid though, you will have people who are uninterested and won't want to participate but that's ok, I personally got rejected about five times. Overall I think your effort shouldn't go unnoticed. I hope next time you have more confidence and put those people on camera! Check out my blog: dylankojo@blogspot.com
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